The Complete VICIdial Configuration Reference

Default: 3

Everything you need to know about VICIdial's abandon_rate_target setting. Default value, recommended range, configuratio...

adaptive_dl_level

Default: Y

Everything you need to know about VICIdial's adaptive_dl_level setting. Default value, recommended range, configuration ...

amd_send_to_vmx

Everything you need to know about VICIdial's amd_send_to_vmx setting. Default value, recommended range, configuration st...

amd_type

Everything you need to know about VICIdial's amd_type setting. Default value, recommended range, configuration steps, co...

auto_alt_dial

Everything you need to know about VICIdial's auto_alt_dial setting. Default value, recommended range, configuration step...

auto_dial_level

Default: 1

Everything you need to know about VICIdial's auto_dial_level setting. Default value, recommended range, configuration st...

call_timeout

Default: 30

Everything you need to know about VICIdial's call_timeout setting. Default value, recommended range, configuration steps...

campaign_recording

Everything you need to know about VICIdial's campaign_recording setting. Default value, recommended range, configuration...

daily_call_limit

Everything you need to know about VICIdial's daily_call_limit setting. Default value, recommended range, configuration s...

dial_status_filter

Default: NEW

Everything you need to know about VICIdial's dial_status_filter setting. Default value, recommended range, configuration...

dial_timeout

Default: 30

Everything you need to know about VICIdial's dial_timeout setting. Default value, recommended range, configuration steps...

drop_action

Everything you need to know about VICIdial's drop_action setting. Default value, recommended range, configuration steps,...

drop_lockout_time

Everything you need to know about VICIdial's drop_lockout_time setting. Default value, recommended range, configuration ...

drop_rate_group

Everything you need to know about VICIdial's drop_rate_group setting. Default value, recommended range, configuration st...

hopper_level

Default: 20

Everything you need to know about VICIdial's hopper_level setting. Default value, recommended range, configuration steps...

lead_filter

Everything you need to know about VICIdial's lead_filter setting. Default value, recommended range, configuration steps,...

lead_recycling

Everything you need to know about VICIdial's lead_recycling setting. Default value, recommended range, configuration ste...

manual_dial_filter

Everything you need to know about VICIdial's manual_dial_filter setting. Default value, recommended range, configuration...

outbound_cid

Everything you need to know about VICIdial's outbound_cid setting. Default value, recommended range, configuration steps...

power_dial_mode

Everything you need to know about VICIdial's power_dial_mode setting. Default value, recommended range, configuration st...

safe_harbor_message

Everything you need to know about VICIdial's safe_harbor_message setting. Default value, recommended range, configuratio...

scheduled_callbacks

Everything you need to know about VICIdial's scheduled_callbacks setting. Default value, recommended range, configuratio...

timezone_filtering

Everything you need to know about VICIdial's timezone_filtering setting. Default value, recommended range, configuration...

voicemail_message

Everything you need to know about VICIdial's voicemail_message setting. Default value, recommended range, configuration ...

agent_pause_codes_active

Everything you need to know about VICIdial's agent_pause_codes_active setting. Default value, recommended range, configu...

amd_agent_route

Default: NORMAL

Everything you need to know about VICIdial's amd_agent_route setting. Default value, recommended range, configuration st...

available_only_ratio_tally

Everything you need to know about VICIdial's available_only_ratio_tally setting. Default value, recommended range, confi...

campaign_allow_inbound

Everything you need to know about VICIdial's campaign_allow_inbound setting. Default value, recommended range, configura...

closer_campaigns

Everything you need to know about VICIdial's closer_campaigns setting. Default value, recommended range, configuration s...

concurrent_transfers

Default: 1

Everything you need to know about VICIdial's concurrent_transfers setting. Default value, recommended range, configurati...

dead_trigger

Everything you need to know about VICIdial's dead_trigger setting. Default value, recommended range, configuration steps...

default_xfer_group

Everything you need to know about VICIdial's default_xfer_group setting. Default value, recommended range, configuration...

dial_prefix

Default: 9

Everything you need to know about VICIdial's dial_prefix setting. Default value, recommended range, configuration steps,...

drop_exten

Everything you need to know about VICIdial's drop_exten setting. Default value, recommended range, configuration steps, ...

filter_clean_cid_number

Everything you need to know about VICIdial's filter_clean_cid_number setting. Default value, recommended range, configur...

force_dial_prefix

Everything you need to know about VICIdial's force_dial_prefix setting. Default value, recommended range, configuration ...

inbound_queue_priority

Everything you need to know about VICIdial's inbound_queue_priority setting. Default value, recommended range, configura...

lead_order

Default: DOWN

Everything you need to know about VICIdial's lead_order setting. Default value, recommended range, configuration steps, ...

list_order

Everything you need to know about VICIdial's list_order setting. Default value, recommended range, configuration steps, ...

manual_dial_cid

Everything you need to know about VICIdial's manual_dial_cid setting. Default value, recommended range, configuration st...

max_hopper_calls

Everything you need to know about VICIdial's max_hopper_calls setting. Default value, recommended range, configuration s...

no_agent_no_queue

Everything you need to know about VICIdial's no_agent_no_queue setting. Default value, recommended range, configuration ...

omit_phone_code

Everything you need to know about VICIdial's omit_phone_code setting. Default value, recommended range, configuration st...

queue_priority

Everything you need to know about VICIdial's queue_priority setting. Default value, recommended range, configuration ste...

start_call_url

Everything you need to know about VICIdial's start_call_url setting. Default value, recommended range, configuration ste...

wait_between_calls

Default: 1

Everything you need to know about VICIdial's wait_between_calls setting. Default value, recommended range, configuration...

wait_for_silence

Everything you need to know about VICIdial's wait_for_silence setting. Default value, recommended range, configuration s...

wrap_up_seconds

Everything you need to know about VICIdial's wrap_up_seconds setting. Default value, recommended range, configuration st...

pause_disposition

Low

Everything you need to know about VICIdial's pause_disposition setting. Default value, recommended range, configuration ...

xfer_group_order

Low