BUILT EXCLUSIVELY FOR VICIDIAL

Your VICIdial Is Leaving Money on the Table

20% more conversions in 30 days. 40% lower costs in 60. AI-powered AMD, DID hygiene, and dialer optimization — bolt on, don't rip out.

Get Your Free Audit → Calculate Your ROI

No contracts. No migration. Results in 30 days or your money back.

Connect Rate

34%

↑ 12% from baseline

AMD Accuracy

98.3%

↑ 23% improvement

Cost Per Lead

$4.21

↓ 38% reduction

Revenue Trend

Live dashboard preview — actual client metrics

100+

Managed Centers

5M+

Monthly Dials

15+

Years Experience

Trusted by contact centers who refuse to settle for out-of-the-box VICIdial performance.

THE REALITY

VICIdial Is Powerful. But Let's Be Honest — It's Also a Nightmare.

AMD Is Killing Your Conversions

Default VICIdial AMD drops 15-25% of live answers. Every false positive is a lost sale your agents never even knew about.

Your DIDs Are Getting Flagged

Spam labels, STIR/SHAKEN failures, and burned numbers tank your answer rates before the phone even rings.

Carrier Routing Is a Black Box

You're paying for calls that never connect. Bad routes, phantom rings, and silent failures drain your budget invisibly.

No One's Watching the Vitals

Asterisk crashes, database bloat, codec mismatches — problems compound silently until everything breaks at once.

THE FIX

Three Steps. No Disruption.

1

We Audit Everything

247-point diagnostic of your VICIdial installation. AMD settings, DID health, carrier routes, campaign configs, and database performance — all analyzed.

2

We Fix the Foundations

Priority fixes deployed in the first week. AMD tuning, DID rotation, campaign restructuring — the changes that move the needle fastest.

3

We Stack the Modules

Layer on AI-powered AMD, real-time DID hygiene, predictive dialer tuning, and advanced analytics. Each module bolts on independently.

THE STACK

Seven Modules. One Platform. Zero Migration.

AI Answering Machine Detection

Your Agents Talk to Humans. Not Voicemails.

Our neural network-powered AMD replaces VICIdial's outdated detection with a model trained on millions of call recordings. Sub-200ms decisions mean your agents connect with live humans, not dead air.

98.3% accuracy<200msWeek 1 ROI
Learn more →
THE MATH

Calculate How Much Money Your VICIdial Is Wasting

5500
$10$50
1080
5%40%
$5$500

Estimated Monthly Savings

$210K

Annual ROI

20x+

Payback Period

1d
PRICING

Transparent Pricing. No Enterprise Sales Gauntlet.

MonthlyAnnual

The foundation

Essentials

$95/agent/mo
  • AI AMD
  • DID Hygiene
  • Analytics
  • Email support
  • 247-point audit
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Most Popular

The full stack

Professional

$160/agent/mo
  • Everything in Essentials
  • List Management
  • Dialer Tuning
  • Priority support
  • Quarterly review
Start Free Audit

The revenue machine

Enterprise

$215/agent/mo
  • Everything in Professional
  • AI QC
  • AI Coaching
  • Dedicated CSM
  • Custom integrations
  • SLA
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“Built by a team that manages 100+ call centers and has optimized over 50,000 VICIdial agents.”

Questions We'd Ask If We Were You

No. ViciStack is a bolt-on optimization layer that works with your existing VICIdial installation. We connect to your server in about 15 minutes and start optimizing immediately. No migration, no downtime, no disruption to your agents.
No catch. We start with a comprehensive 247-point audit of your VICIdial configuration, then give you 30 days of full platform access. If you don't see measurable improvement, you walk away. We're confident because the data speaks for itself.
VICIdial's built-in AMD uses basic audio analysis that hasn't fundamentally changed in years. Our neural network model was trained on millions of call recordings across hundreds of call centers. The result: 98.3% accuracy with sub-200ms detection, compared to the industry average of ~80%. Your agents talk to humans, not voicemails.
We guarantee measurable improvement within 30 days or you pay nothing. We'll show you the before-and-after data on connect rates, agent utilization, and revenue per hour. If the numbers don't move, you owe us nothing.
Yes. Most clients start with AMD optimization since it delivers the fastest, most visible ROI. You can add modules over time as you see results. There's no requirement to use the full stack from day one.
Initial connection takes about 15 minutes — we just need API access to your VICIdial server. The full 247-point audit is completed within 24-48 hours. Most clients see their first optimizations live within the first week.
Your data stays on your servers. ViciStack connects via API and processes optimization decisions in real-time without storing your call data, lead lists, or recordings. We see configuration and performance metrics only — the minimum needed to optimize your system.
Yes. For operations with 200+ agents, we offer custom enterprise pricing with dedicated support, custom integrations, SLAs, and a dedicated Customer Success Manager. Contact us for a custom quote tailored to your operation's scale.
LEARN & EXPLORE

VICIdial Knowledge Base

The most comprehensive VICIdial resource library on the internet. Built by practitioners, not marketers.

⚙

Settings Database

Every VICIdial setting explained with defaults, recommendations, and impact analysis.
📚

VICIdial Glossary

110+ call center and VICIdial terms defined. From AMD to WebRTC.
⚖

Platform Comparisons

See how VICIdial stacks up against Five9, Genesys, Convoso, and more.
📝

Expert Blog

49 in-depth guides on setup, optimization, compliance, and industry best practices.
🏭

Industry Solutions

VICIdial configurations by vertical — solar, insurance, healthcare, debt collection, and more.
⚡

ViciStack Modules

AI-powered AMD, DID hygiene, dialer tuning, quality control, and analytics dashboards.
⭐

Client Results

Real results from contact centers — 40% CPL reduction, 31% answer rates, zero downtime.
🔧

Troubleshooting

25 common VICIdial errors and status codes with step-by-step fixes.

Your VICIdial Is Losing You Money Right Now.

Every day you wait is another day of dropped calls, burned DIDs, and missed conversions. The audit is free. The results speak for themselves.

Get Your Free Audit →