For call centers with 10 or more agents

Your call center. Our written guarantee.

Keep VICIdial or your existing dialer. The Call Center Doctors brings agent management, AI hiring, AI quality control, AI coaching, our own AI answering-machine detection, DID and caller-ID care, and upgraded software into one managed operation. Host anywhere.

Book a free call-center audit

Our written guarantee

50% more conversions in 30 days, or we work for free.

Measured on your own conversion rate against your last 30 days before we start. If the target is missed, there is no management fee until we hit it. The setup fee still applies.

Start with your own operation.

Start with a free audit.

Tell us about your agents, dialer, hosting and the parts of your call center that need attention.

Agree on the work.

Work through agent management, hiring, quality control, coaching and dialer care. Agree on the scope around the setup you already have.

Measure your conversion rate.

Use your own conversion rate against your last 30 days before we start. Review the written guarantee and fees before work begins.

Your questions, answered.

Who is this for?

It's built for call centers with 10 or more agents.

Do I have to change dialers or hosting?

Keep VICIdial or your existing dialer. Host anywhere. We discuss your current setup during the free audit.

How does the guarantee work?

50% more conversions in 30 days, or we work for free. Measured on your own conversion rate against your last 30 days before we start. If the target is missed, there is no management fee until we hit it. The setup fee still applies.

What are the fees?

There is a setup fee and a monthly fee per agent. We discuss your operation and the scope during the audit. If the guarantee target is missed, there is no management fee until we hit it. The setup fee still applies.

Let's look at your call center.

Tell us what needs attention. Start with a free audit from The Call Center Doctors.

Book a free call-center audit