What We Actually Do
Three ways in. Pick the one that matches where you are today.
1. Free 247-Point Audit
Two days. No invoice. No obligation.
You give us read-only access to your VICIdial instance and we run a diagnostic pass covering AMD accuracy, DID reputation, campaign configuration, list hygiene, agent efficiency, dial ratio, carrier health, and cost-per-lead. You get a written report with prioritised fixes.
Request the audit →2. Two-Week Tuning Engagement
Fixed-scope. One engineer. Your baseline plus one push cycle.
Week one we measure. Week two we adjust dial ratio, AMD thresholds, list order, and DID rotation while watching the abandoned-call ceiling. At the end you own the runbook and the dashboards -- nothing is hidden behind our tooling.
Read the methodology →3. Ongoing Optimization Modules
Per-agent, per-module, monthly. Start small, add as you need.
AI-assisted AMD, DID hygiene, list management, dialer tuning, AI quality control, and AI agent coaching -- available individually or bundled. Priority email and phone support. No minimum term.
See pricing →Not sure which one?
Start with the free audit. The report will tell you whether you need a two-week push or just a module or two.
Start with a free audit