VICIdial DNCL: DNC List — What It Means & How to Use It
Quick Reference
Status Code
DNCL Full Name
DNC List
Category
System
Agent Selectable
No (System)Callable
No — Exclude from dial_status_filterWhat DNCL Means
Indicates the lead's phone number was found on a scrubbed Do Not Call registry list (national, state, or internal DNC list). Automatically assigned during list upload when DNC scrubbing is configured.
When This Status Is Used
Set during list import when the phone number matches a DNC registry entry. Can also be set by automated scrubbing processes that run against updated registry files.
Impact on List Management
Exclude from dial_status_filter — DNCL leads are legally prohibited from receiving marketing calls under the TCPA. Never include in dial_status_filter. Calling DNCL leads exposes your operation to $500-$1,500 per-call TCPA penalties.
Best Practices
- Always scrub new lists against DNC registries before upload
- Subscribe to monthly DNC registry updates to keep suppression current
- Never include DNCL in dial_status_filter under any circumstances
- Log all DNCL scrubs with timestamps for compliance documentation
Related Statuses
ViciStack Automatically Optimizes How DNCL Affects Your Dial Strategy
ViciStack's List Management module monitors disposition distribution in real time — automatically adjusting recycling logic, dial_status_filter priorities, and hopper fill strategies based on how your dispositions are trending. No manual SQL, no spreadsheet audits.
See List Management Module →Frequently Asked Questions
Is your disposition strategy optimized? Get a free VICIdial audit.
Get Your Free VICIdial Audit →