ROI CALCULATOR

How Much Is Your VICIdial Costing You Right Now?

Adjust the numbers to match your call center. See exactly how much ViciStack would save you — and how fast it pays for itself.

THE MATH

Calculate How Much Money Your VICIdial Is Wasting

Slide the numbers to match your operation. See your savings instantly.

5500
$10$50
1080
5%40%
$5$500

Monthly Savings

$210K

$198K revenue + $12K agent time

Annual ROI

20x+

return on investment

Payback Period

1d

to recover cost

With ViciStack, you'd recover $3,750 in the first 1 days. Your monthly ViciStack cost would be $3,750, giving you a 20x+ return on investment.

These projections suggest exceptional savings potential. Let's validate with a free audit of your specific setup.

How We Calculate This

Connect rate improvement

Current rate × 1.20 (20% improvement from optimized AMD + DID hygiene)

Additional contacts/month

(Agents × dials/hr × 8hrs × 22 days) × rate improvement

Additional revenue

Additional contacts × revenue per contact

Agent time recovered

Agents × 15% AMD efficiency gain × hourly rate × 8hrs × 22 days

Total monthly savings

Additional revenue + agent time recovered

ViciStack cost

Agents × $150/agent/month (Professional plan)

ROI multiple

Total savings ÷ ViciStack cost (capped at 20x for credibility)

Industry Benchmarks

VICIdial average connect rate

Industry average

12–18%

ViciStack-optimized

25–35%

AMD accuracy (VICIdial built-in)

Industry average

60–70%

ViciStack-optimized

98.3%

DID flags (unconfigured centers)

Industry average

30–50% of pool

ViciStack-optimized

<5% with monitoring

Agent productive time loss to AMD

Industry average

15–25%

ViciStack-optimized

<2%

Cost per lead (typical)

Industry average

$15–40

ViciStack-optimized

$4–8

Benchmarks based on analysis of 100+ VICIdial deployments managed by the ViciStack team. Your results will vary based on industry, list quality, and current configuration state.

Validate These Numbers With a Free Audit

The calculator uses industry averages. The audit uses your actual data. See what's really happening.

Get My Free VICIdial Audit →