VICIdial AFAX: Auto Fax Detected — What It Means & How to Use It
Quick Reference
Status Code
AFAX Full Name
Auto Fax Detected
Category
System
Agent Selectable
No (System)Callable
No — Exclude from dial_status_filterWhat AFAX Means
The AMD system detected a fax tone on the called number. The number belongs to a fax machine rather than a voice line. These leads are typically non-contactable via voice dialing.
When This Status Is Used
Automatically assigned when AMD detects fax carrier tones. Less common with modern fax-to-email services but relevant for B2B lists with dedicated fax lines.
Impact on List Management
Exclude from dial_status_filter — Exclude AFAX from dial_status_filter. Calling fax numbers generates loud fax tones and produces no voice contact. Update lead records with correct voice number if known.
Best Practices
- Do not include AFAX in dial_status_filter
- High AFAX rates on B2B lists indicate outdated data — invest in list enrichment
- Use AFAX data to identify fax numbers for removal from future list purchases
Related Statuses
ViciStack Automatically Optimizes How AFAX Affects Your Dial Strategy
ViciStack's List Management module monitors disposition distribution in real time — automatically adjusting recycling logic, dial_status_filter priorities, and hopper fill strategies based on how your dispositions are trending. No manual SQL, no spreadsheet audits.
See List Management Module →Frequently Asked Questions
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