VICIdial LRERR: Lead Recycling Error — What It Means & How to Use It
Quick Reference
Status Code
LRERR Full Name
Lead Recycling Error
Category
System
Agent Selectable
No (System)Callable
No — Exclude from dial_status_filterWhat LRERR Means
An error occurred in the lead recycling process for this lead. The system attempted to recycle the lead but encountered a configuration or data error that prevented proper status assignment.
When This Status Is Used
Automatically set when the lead recycling engine encounters an error. Common causes include missing status codes, database errors, or recycling filter mismatches.
Impact on List Management
Exclude from dial_status_filter — LRERR leads are stuck outside the normal dial flow. Identify and fix the root cause, then manually reassign status. High LRERR counts indicate a systemic recycling configuration problem.
Best Practices
- Monitor LRERR count daily — any LRERR indicates a configuration issue
- Common fix: verify all statuses in lead_recycling config exist in Admin > Statuses
- Manually reset LRERR leads to NEW or appropriate status after fixing root cause
Related Statuses
ViciStack Automatically Optimizes How LRERR Affects Your Dial Strategy
ViciStack's List Management module monitors disposition distribution in real time — automatically adjusting recycling logic, dial_status_filter priorities, and hopper fill strategies based on how your dispositions are trending. No manual SQL, no spreadsheet audits.
See List Management Module →Frequently Asked Questions
Is your disposition strategy optimized? Get a free VICIdial audit.
Get Your Free VICIdial Audit →