50% conversion lift in 2 weeks
50% Conversion Lift in 2 Weeks
Solar Lead Gen -- 300-seat outbound center
After a 14-day ViciStack engagement, the answer-rate climb from 12% to 31% drove a measured 50% lift in dispositioned conversions vs. the prior 30-day baseline. The DID-hygiene module alone preserved 80% more numbers per cycle.
"We were burning through DIDs every 2 weeks before ViciStack. Their hygiene module cut our flagging rate by 80% and our answer rates jumped from 12% to 31% in the first month. The ROI paid for ViciStack in the first week."
Operations Director
Solar Lead Gen -- 300-seat outbound center
40% lower cost per lead in 60 days
40% Lower Cost in 60 Days
Home Services -- 200-seat outbound center
A full rebuild of the dialer pipeline -- carrier routing, AMD tuning, list segmentation, campaign structure -- pulled cost per lead down 40% inside 60 days, with the inflection visible by day 30. No agent headcount changes, no list refresh.
"We tried three different VICIdial consultants before ViciStack. The others tweaked five settings and called it optimization. ViciStack rebuilt our entire dialer pipeline -- carrier routing, AMD tuning, list segmentation, and campaign structure. CPL dropped 40% in 30 days."
VP of Sales
Home Services -- 200-seat outbound center
20% more conversions in 30 days
20% More Conversions in 30 Days
Insurance -- 150-seat blended center
AMD false-positive rate fell from 22% to under 3% within the first week of the engagement. The recovered live conversations translated to a 20% conversion lift across the campaign by day 30 -- pure throughput, same agent roster.
"Our AMD was dropping 22% of live calls. ViciStack's AI AMD reduced false positives to under 3%. That's thousands of conversations per month we were just throwing away. The agents noticed the difference on day one."
Campaign Manager
Insurance -- 150-seat blended center